Residency Process

• The Social Service Department will take the time to go through our Signing Agreement
  
  
• The potential resident (s) will be made aware of what their rights are as a resident and what our rights are as a Long Term Care provider; including the residents responsibilities, the home’s responsibilities, liability and family responsibilities

• The Residents’ Bill of Rights
  
  
• Information about Chester Village’s Residents’ Council
  
  
• Our facilities, services and programs
  
  
• Payment information, rate reductions and method of payment
  
  
• Information on uninsured services
  
  
• Assistance to set up a trust account