WHAT PEOPLE ARE SAYING...
"Your team members are not just exceptional health professionals, they are compassionate human beings."
"I am very fortunate to have come across so many nice people, staff and residents and believe me, your faces will remain in my mind for years to come."
"I am writing this letter to give thanks to your staff for their great care and patience. I never had to worry when I'd leave my grandmother at the end of the day knowing she would be well looked after."
"It was my dream to live in such a beautiful new place as my final home!"
From what I’ve seen so far – Chester Village has restored my view regarding LTC facilities. I can say that the staff I’ve dealt with thus far have gone over & above my expectations.
My brothers and I would like to thank you for your extraordinary care and compassion in supporting our Dad. The last year or so may have been the final stage of Dad's life but it was no less important and enriching thanks to all of you.
I am running out of words to say thank to you and your staff, they all did an outstanding job with love and courage in this very difficult time.
The Chester Village Team are rock stars ... heroes beyond words. Our family thanks everyone (and their families) for all you are doing to keep my mom happy and safe.
I can't begin to express my admiration for your handling of the current pandemic! Your care of Chester's residents has been stellar.
FAMILY COUNCIL MEMBER
We are so grateful for your loving support and incredible care over the years of our dear mother. Words cannot express our appreciation.